Services

  • Fractional IT leadership depicted man silhouette surrounded by icons representing technology, improved performance with an upward graph, leadership direction compass, checklist, and arrow, symbolizing business growth and strategy.

    Fractional IT Operations Leadership

    Executive-level IT leadership without a full-time executive commitment.
    Interim or part-time executive leadership to provide stability, strategic direction, MSP governance, IT operating model design, and team and vendor management during change or transformation periods.

  • Program and Transformation management in a digital graphic of business growth concepts, including gears and upward arrows, collaboration with a handshake icon, a network diagram, a flowchart, and a bar chart with an upward trend.

    Program Management & Transformation Leadership

    Orchestrate multi-workstream change with clear ownership and predictable outcomes.
    Multi-workstream and cross-functional portfolio management including roadmaps, KPIs, governance, resource planning, and executive reporting to ensure clarity, predictability, and sustained adoption.

  • Business Process and IT Outsourcing Transition Leadership work on a laptop with multiple monitors displaying code, in a bright office with large windows.

    BPO / ITO Strategy, Selection & Transition Leadership

    Make outsourcing decisions that actually work in practice, not just on paper.
    Objective guidance on outsourcing opportunities, operating model design, partner selection, contracting, transition execution, SLAs, governance, and post-go-live performance management.

  • ERP Strategy and Implementation control room with multiple computer monitors showing flight data, aerial maps, and a simulation of a flight. A BPO or ITO consultant is sitting in front of the screens, viewing the displays.

    ERP Strategy & Implementations

    Turn ERP from a constraint into a growth enabler.
    Full-lifecycle ERP delivery leadership (SAP, Oracle) including business process alignment, integration design, data readiness, change enablement, post-go-live stabilization, and support center design.

  • Project management tools including laptop displaying project status, an open notebook with risk management notes, a smartphone, a cup of coffee, and pens.

    Project Management

    Deliver complex initiatives on time and on value.
    Hands-on leadership to drive scope, schedule, budget, vendor coordination, risk management, and stakeholder alignment.

  • Digital illustration of cloud computing, SaaS, data integrations, and business growth graphs, featuring icons of clouds, a database, a computer screen with a graph, and upward trending graphs in blue.

    Systems & Application Integrations

    Connect the dots so data and processes flow end to end.
    Modern integration strategy and delivery across SaaS, ERP, supply-chain, HR, and financial systems enabling seamless data flow, automation, and real-time business visibility.

Representative Projects

These examples showcase my background leading global technology and transformation initiatives — experience that now informs the practical, value-focused approach I bring to Elevates Consulting clients.

IT Operating Model Transformation & Product-Line Delivery

Led as part of an enterprise technology transformation while serving as VP IT.
Legacy project structures limited agility and slowed the delivery of data, cloud, and commercial capabilities.
What I delivered: Directed the shift to an agile product-line operating model across development teams, Cloud, and EDI; defined governance, prioritization, and delivery practices and scaled across Finance, HR, and Operations.
Outcome: Faster delivery of high-value capabilities aligned to business growth, increased transparency of priorities and results, and improved team morale.

Managed-Services Modernization & MSP Transition

Led during tenure as a senior IT executive for a global consumer goods organization.
The company needed increased service performance, accountability, and value across a complex multi-vendor managed-services ecosystem.
What I delivered: Sponsored and led the full MSP strategy and RFP process, including contract structure, SLAs/KPIs, governance redesign, and transition management while ensuring continuity of delivery.
Outcome: Strengthened responsiveness and accountability across vendors and internal teams, while achieving materially lower delivery costs that enabled reinvestment in higher-value initiatives.

ERP Transformation: Oracle R12

Led while serving as a senior IT executive for a U.S. based manufacturer.
A rapidly scaling enterprise required a modern ERP platform to improve visibility, forecasting, and operational efficiency.
What I delivered: Directed a multi-phase Oracle R12 ERP program spanning order-to-cash, procure-to-pay, manufacturing, warehousing, and financials; aligned business and technology decision-making across teams.
Outcome: Delivered a modern financial and operational foundation that translated into substantial cost efficiency and increased net income in the years following implementation.